A man at a packing bench in a small warehouse, an open kraft box and plain packing materials in front of him.

//For Retail & E-commerce Brands

Sell more units.
Without burning the brand.

An online brand can have an acquisition problem, a conversion problem, a margin problem or a repeat-purchase problem. Those are not interchangeable. We start with the economics and customer behavior, then decide what deserves the next dollar.

//Who this is for

Best fit for an operating brand with real orders, usable business data and budget set aside to act on the plan. A funded pre-launch brand can fit too, but that is a different job.

//WHAT THE DATA SAYS

Where marketing usually breaks.

Retail numbers often disagree because they answer different questions. These facts are useful context, not a diagnosis of your business.

Online is big, but it is not the whole retail market.

The U.S. Census Bureau estimated e-commerce at 17.1% of total U.S. retail sales in Q2 2026, seasonally adjusted.

U.S. Census Bureau

A cart abandonment number needs context.

Baymard tracks average cart abandonment at 70.19%. In its latest U.S. survey, 42% of shoppers who abandoned said they were simply browsing or not ready to buy, which means not every abandonment is a checkout problem.

Baymard Institute

ROAS is not profit.

Google Ads defines ROAS as conversion value divided by ad spend. Google defines ROI using profit relative to costs. A platform can report a healthy ROAS while margin, returns, shipping or other costs tell a different story.

Google Ads

//How we work

We diagnose before we prescribe.

  1. 01

    Talk to our founders

    Bring the numbers you trust and the ones you do not.

  2. 02

    We find the constraint

    We look across the economics, customer path and measurement only as far as needed to understand what is making growth expensive. If the problem is not marketing, we say so.

  3. 03

    You get the plan

    What we would change first, what can wait and what we would not spend on yet.

Starts with a short founder conversation.

//Common questions

What the research says.

What is ROAS?

Return on ad spend is the conversion value attributed to advertising divided by the amount spent on that advertising.

Google Ads Help
Is ROAS the same as ROI?

No. ROAS compares attributed revenue with advertising spend. ROI considers profit relative to costs, so the two measures answer different questions.

Google Ads Help
What is contribution margin?

Contribution margin is revenue left after variable costs are deducted. It shows how much remains to cover fixed costs and profit.

Corporate Finance Institute
How common is cart abandonment?

Baymard tracks average online cart abandonment at about 70%. Its research also shows that a meaningful share of abandonment comes from shoppers who were browsing or not yet ready to buy, rather than from a checkout failure alone.

Baymard Institute

//Want a second set of eyes?

You know the business better than we do.

Bring the numbers you trust and the ones you do not. A founder will help separate the marketing problem from the margin, store or retention problem before we recommend spend.