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//The story of our founders

We Built a Juice Bar That Fought Human Trafficking, Went Viral, and Drew a Celebrity Crowd

Body Juice was a social enterprise juice bar that Jessica Wells started after coming home from Thailand determined to fight human trafficking, and it grew to give 100% of its net profits to the cause. She and Benjamin Wells, the founders of Mining Wells, built it from seven farmers' markets into a Costa Mesa storefront that NFL players, a Bachelor lead and the Lakers' general manager walked into. We are not just marketers. We have been the business owner.

Some of the celebrities who stopped by Body Juice.

Isaac Rochell & Allison Kuch

NFL defensive end and viral vlogger

Isaac Rochell & Allison Kuch at Body Juice

Hunter Henry

New England Patriots tight end

Hunter Henry at Body Juice

Matt James

The Bachelor, Season 25 lead

Matt James at Body Juice

Drue Tranquill

Chiefs linebacker, Super Bowl champion

Drue Tranquill at Body Juice

Devin Way

Grey's Anatomy, Sistas, Survivor 51

Devin Way at Body Juice

Allison's vlog

Body Juice featured at 7:14. Press play.

Rob Pelinka, general manager of the Los Angeles Lakers, came through as well.

The goal

Turn a dream of fighting human trafficking into a real business, and make as many people as possible aware of what is happening in their own county.

Services used

  • //Brand identity
  • //Space planning
  • //Social media
  • //Influencer marketing
  • //Email marketing
  • //SEO and Google Business Profile
  • //Paid ads
600%
Growth in the customer base
350%
Revenue increase
7,904
Organic followers
65%
Email open rate

The challenge

Body Juice started as a hand-built cart under a white tent, selling juice. Three problems stood between that and everything above.

Almost everyone said not to do it

A juice bar opened by two people with no food business behind them, built around a cause rather than a category, sounded like a good way to lose money. Plenty of people said so. It had to work as a business before it could fund anything.

A cart, a tent, and no reason for anyone to stop

Body Juice began at seven farmers' markets selling juice, with no storefront, no awareness, and competitors who had held the same corners for years. It had to be worth a detour before it had an address.

A founder's budget, not a marketing budget

There was no money to buy attention. Growth had to come from content people wanted to share, from the customers themselves, and from a brand strong enough that athletes and television personalities would come in and post about it.

A cause that had to be taught, not preached

Join the Movement was on every cup, and the point was awareness as much as money. It had to teach people something real about trafficking in Orange County without lecturing them, and sell juice without cheapening the cause.

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The results

//Why it existed

It started with a trip to Thailand.

Jessica came home from Thailand having seen what human trafficking does to people, and could not put it down. The plan she came back with was simple, and to most people who heard it, a little crazy: open a juice bar, and use it to fight trafficking and to teach people what is happening in their own county.

We opened it anyway. Join the Movement went on every cup from the start, so the cause was never a page on a website. It was in the customer's hand. As the business found its feet we went further and made it the model: 100% of Body Juice's net profits went to the work of fighting human trafficking.

Tens of thousands of people in Orange County learned something they did not know, because the marketing taught instead of sold. That was the goal, and the business paid for itself while doing it.

//The turning point

The campaign that went viral

Instead of promoting the food, Body Juice taught people something. The post traveled further than any ad could have.

Post insights for the viral Body Juice Instagram post

76K reach · 10K likes · 12K shares

Body Juice featured on Yelp Orange County's Instagram

1,600+ likes · 107 comments

//The beginning

Where it started

Seven farmers' markets, a hand-built wooden cart and a white tent, selling juice. The smoothies and açaí bowls came later, once there was a storefront to make them in. Before Body Juice had an address, it had a following.

Ben and Jessica Wells at the Body Juice farmers' market stand
7

Farmers' markets every weekend before there was a storefront.

13K

Customers served, from the first tent to the last day.

76K

Reached by one educational post, shared 12,000 times.

Videos of some of the people who stopped by.

Hunter Henry

New England Patriots tight end

Drue Tranquill

Chiefs linebacker, Super Bowl champion

Devin Way

Grey's Anatomy, Sistas, Survivor 51

Allison Kuch's vlog

Body Juice featured at 7:14

//The place

Inside Body Juice

The sign on the building, the counter, the seating and the walls were all designed by Jessica. Every surface a customer touched was designed in-house.

Designed end to end

The sign on the building, the floor plan the contractor built from, the counter, the seating, the murals, the cups and the labels on them: every surface a customer touched at Body Juice was designed in-house, by the founder, on a founder's budget. Brand identity here was not a logo file. It was the whole room.

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The complete brand build

From the floor plan to the wall art to the label on the bottle

Space planning

Body Juice retail space opening key plan, sheet S-1, drawn by Jessica Wells, February 2019

Interior design and wall art

Wall design concept for the You Have a Purpose mural at Body Juice
The finished You Have a Purpose mural inside Body Juice

Product and label design

The Gym Rat Bowl with custom Body Juice labels
Body Juice label design on the Hawaiian Dream bowl

The founders

Ben and Jessica Wells behind the counter at Body Juice

Business impact

A brand that started under a tent finished as a place people drove across the county for, with a 600% larger customer base, a five-figure count of customers served, and a wall of athletes and television personalities who came in, through marketing and word of mouth.

This is the foundation. Every claim on this site about social, email, search and brand was tested here first, by the two people who now run Mining Wells, with their own money on the line. We did not learn marketing from a course. We learned it because the rent on Adams Avenue depended on whether a post brought people through the door on Saturday.

The business did what it was built to do. It put human trafficking in front of tens of thousands of people who would never have gone looking for it, and it grew into a model that gave 100% of its net profits to the fight.

That is the difference we bring to your account. We are not just marketers. We are entrepreneurs at heart, and we think like business owners, because we have been the business owner: the one signing the lease, making payroll, and deciding whether this month's ad spend was worth it. When we tell you what to do, it is what we would do with our own money.

Want this for your business?

The fastest way to find out is to ask.

Tell us where you are and what you have tried. We will tell you what we would do, and what we would not.

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Want the playbook we wrote for ourselves?

Everything on this page was done on a founder's budget with a founder's stakes. Ask us what it would look like for your business.

The one-page version

Everything above, on a single page.

The results, the method and the numbers, formatted to read in a minute or to forward to whoever else has to sign off.

//Common questions

Things we get asked first.

What happened to Body Juice?

We chose not to continue at that location, and we moved on to focus on other business efforts, including Mining Wells Agency. In no way did Body Juice fail. It was a great honor to be part of the Costa Mesa community, and everything we learned running it is what we now run for clients.

What is an education-based social media campaign?

Content that teaches your audience something useful instead of promoting a product. Body Juice's series on where human trafficking happens in Orange County, and what a person can do about it, reached 76,000 people and was shared 12,000 times. People shared it because it was worth knowing, and every share carried the brand with it.

What is influencer marketing, and did Body Juice pay influencers?

Influencer marketing is getting people with an audience to feature your brand. At Body Juice, NFL players, a Bachelor lead and a vlogger with millions of followers came in through marketing and word of mouth, and posted about it. How each of those relationships started is part of the playbook we run for clients, so we keep the specifics to ourselves.

What does organic growth mean in marketing?

Customers and followers you earn without paying for ads: search, word of mouth, shares, press and repeat visits. Body Juice's 7,904 Instagram followers and its Yelp Orange County feature were earned, not bought. Paid ads were run in-house and switched off when they did not pay.

What is a Google Business Profile and why does a local business need one?

It is the free listing that appears on Google Maps and in the map results when someone searches for a business like yours nearby. For a shop on Adams Avenue it is the front door: hours, photos, reviews and directions. We kept Body Juice's current ourselves, and we manage it for clients as part of local SEO.

What is a social enterprise?

A social enterprise uses the tools of business to drive social change. Harvard Business School studies and teaches it through its Social Enterprise Initiative. Body Juice was a company, not a charity: it paid its costs like any business and grew to give 100% of its net profits to fighting human trafficking.

Harvard Business School, Social Enterprise Initiative
What is cause marketing?

Cause marketing links a business's sales to a cause, so buying something also supports it. American Express ran the first nationwide cause marketing campaign in 1983: it gave a cent to the Statue of Liberty's restoration each time its card was used, and a dollar for each new card. It works best when the cause is part of the business itself, not something added to an ad.

SAGE Encyclopedia of Corporate Reputation: Cause-related marketing
How do you start a juice bar or smoothie business in California?

Test demand before you sign a lease: a farmers' market stall or pop-up shows what people will buy and at what price. Then line up the permits. A food business in California generally needs a health permit from its county's environmental health department, a local business license, and a seller's permit from the California Department of Tax and Fee Administration if it sells anything taxable.

CDTFA: Obtaining a Seller's Permit
How do you measure restaurant email marketing?

Measure each email against what it was sent to do. Opens show whether the subject line worked. Clicks, replies, redemptions and repeat visits show whether it brought people in. Reading them together, email by email, shows which messages bring guests back and which ones to stop sending.

Mailchimp: Email marketing benchmarks
Can Mining Wells do this for my business?

Yes. That is the point of this page. The same founders run the playbook for clients: brand identity, social media, influencer and email marketing, SEO and Google Business Profile, and paid ads. Call or text the founders directly using the buttons on this page.

Questions

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